Returns & Exchanges
At ShopWeldingSupplies.com, we stand behind our gear and offer a 30-day return policy on most new, unused items in their original packaging. We aim to make the return process as seamless as possible so you can get back to your projects without delay.
Initiate Your Request
Log in to your account or visit our returns portal with your order number and email address to start the RMA process.
Prepare the Package
Securely pack the unused items in their original manufacturer packaging, ensuring all manuals, parts, and accessories are included.
Ship the Item
Affix the provided prepaid shipping label or use your preferred carrier to send the package to our designated distribution center.
Receive Your Refund
Once our technicians inspect the return for quality assurance, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing